My computer refuses to acknowledge the existence of my iRiver even though it was working JUST FINE this afternoon when Mr. Tech Support man was helping me reboot it. In fact the little icon popped up in the bottom right hand corner that said "H10 detected" or whatever and my computer was all, "Hey look, your iRiver is attached to me."

Now? A mere five hours later? NOTHING. I attempt to sync and it goes, "What? Sync to what? Nothing is attached to me?" EXCEPT IT TOTALLY IS. And the worst thing is, the computer clearly DOES recognize the fact that SOMETHING is attached to it because this little message box pops up when I connect it and says something about how the computer doesn't have a hi-speed USB port and so the transfer will be slower. EXCEPT? WHAT TRANSFER? I THOUGHT YOU DIDN'T KNOW ANYTHING WAS ATTACHED TO YOU YOU STUPID PIECE OF CRAP.

Yes, I have been screaming at the computer for a good hour now, in case you were wondering. Paul is having a good chuckle.

And of course, the Windows Media Help page is not being helpful. At all. So not helpful that at the bottom of the page where it says, "Did you find this information helpful?" I actually clicked NO and then almost sent them a detailed description of how NOT helpful the page was. Here is the crappy advice they give you:

You are trying to synchronize a file to a portable device, but the device is no longer attached to your computer. Try reattaching the device to your computer.

Um, considering I've reattached the darn thing 15 times already, this is not the problem. The device is attached. I am not a moron who is trying to sync a device that is not even freaking attached to the computer, Mr. Whoever It Is That Wrote This Help Page.

You are trying to synchronize a file to a portable device, but the device is not turned on. Try turning on the device.

Now you are just insulting my intelligence. Seriously.

You are trying to synchronize a file to a portable device, but the device is not responding. Verify that the device is operational. If necessary, see the device documentation for information about how to reset the device (for example, some devices can be reset by pressing one or more buttons on the device).

The "device" works just fine on my laptop (which, of course, has no music on it whatsoever, but it looks like I will have to transfer everything onto it soon) so it's not the device. It's YOU. YOU STUPID PIECE OF CRAP COMPUTER.

And that's it. That's all the "help" they have available. Which is really NO HELP AT ALL.

I hate you computer, I really do. And you too, Mr. Windows Media Help Page Writer Person. You suck. Anyway, off to begin the tedious process of file transfering.